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Freedom of Information

While the Department of Emergency Services (the Department), including the Queensland Fire & Rescue Service and the Queensland Ambulance Service provides a wide variety of information to the community about its activities, the Freedom of Information (FOI) Act 1992 provides a formal means of accessing documents held by government and ensures that documents concerning the personal affairs of persons are accurate, complete, up-to-date and not misleading.

In order to assist members of the community seeking information held by the  Department. The department's annual report gives advice on how to lodge an FOI application and also outlines the Department's history, purpose, mission and values and the current organisational and management structure and functions. It also sets out the types of documents held by the Department and includes a list of the types of policy documents which may be examined by members of the public.

What Type of Documentation Can I Get Access To?

Every person has a general right to seek access to all documents held by government agencies, subject to specific exemptions necessary to protect the workings of government, business and personal affairs. Typical requests received by the Department are for access to ambulance, fire and investigation reports.

How Do I Lodge An FOI Application and What Will It Cost?

The application fee for non-personal applications is currently set at $36.50.  Processing and photocopying charges may also apply.  Personal applications do not attract fees or charges.

All applications, whether for access to or amendment of documents, should be forwarded to the FOI Unit, Department of Emergency Services, GPO Box 1425, Brisbane Qld 4001.

By appointment, applicants are able to view and read documents at the FOI Office, Level 3, Block C, Kedron Park Building, corner Park Road and Kedron Park Road, Kedron, Brisbane.

Who Do I Talk To?

For information on Freedom of Information in the Department contact:

The Manager, Freedom of Information on (07) 3247 8822 or
The Freedom of Information Officer on (07) 3247 8812

What About Other State Government Agencies?

All other State Government Agencies have their own FOI Officers who can be located through GovNet.

If you want more information about the Department please refer to the Department's Annual Report

Roles and Responsibilities

Manager, Freedom of Information
Manages the freedom of information process for the Department. The manager is also responsible for training of operational and non-operational staff of the Department on FOI matters.

Freedom of Information Officer
Supports the FOI functions within the Department and processes most routine applications.

Contact Details

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