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Frequently Asked Questions

When should I seek help?

You should seek help from a Peer Support Officer or EMbrace Program Counsellor if you notice changes in:

The way you feel - in particular feeling down for extended periods.
An increase in your alcohol, tobacco and other drugs use
Any decline in your relationship with others
Any persistent change of behaviour that is not normal for yourself

What type of issues does EMbrace Program address?

EMbrace Program can address any life issue that may be troubling you. For example:

Critical incident stress
Work issues such as conflict, stress, harassment and bullying etc
Emotional difficulties
Self-esteem issues
Home/Family/Relationship difficulties
Communication difficulties

Who Can Use EMbrace Program?

All Volunteers of SES and VMR for work related issues involving emergency services work related difficulties.
Any staff member who is employed by the EMQ in a permanent, part-time or casual basis and/or members of their immediate family for any personal or work-related issue.
EMbrace Program acknowledges “immediate family” as a spouse/de facto and children.

How do I use EMbrace Program?

Peer Supporters, workplaces and SES sheds in each region have a List of Peer Supporters and information sheets about the service the Embrace program provides. For contact details of counsellors call 1300 309 508

Last updated 27 May 2009