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DES Home > EMQ Home >EMbrace Program >Peer Support

Peer Support

The goal of EMbrace Program is to promote staff well-being.

Peer Support is an integral part of the EMbrace Program service. Peer Supporters are selected staff specifically trained to assist and support fellow workers with either work related or personal difficulties. Peer Supporters are carefully selected on the basis of trust, integrity and a genuine interest in the health and wellbeing of fellow workers.   

The Peer Support Role

Peer Supporters provide:

Peer Supporters are NOT counsellors and thereby have limitations to their role; however, they will at all times help others to appropriately seek professional counselling support.

Volunteers are able to access a list of peer supporters for every region by visiting the Volunteer Portal and navigating to the EMbrace Program site under the "Safety and Support" heading.

Critical Incident Stress Management

Peer Supporters are often involved when an event of high emotional impact arises.  In this case they may:


Peer Supporters are required to maintain to strict confidentiality in all interactions with fellow workers.  To this end, Peer Supporters sign a Statement of Agreement and a Code of Ethics, binding them to the guidelines, policies and procedures of EMbrace Program, which are in accordance with the DES Privacy Policy Statement (refer section 15.6 of the DES Financial Management Practices Manual)
EMbrace Program information may only be revealed when:

Who can contact a Peer Support Officer?

When should I seek help?

Are you interested in becoming a Peer Support Officer?

If you are an employee or volunteer of the EMQ, the SES or VMR and possess the necessary Personal Qualities, then you may be eligible to become a Peer Support Officer.  An Application Form can be downloaded, completed and returned to the EMbrace Program office -    

The decision to continue the application at all stages of the process will be at the discretion of the Embrace program Coordinator.

To become a Peer Supporter, an applicant must successfully complete the Peer Support Induction program

For more information refer to: Statement of Agreement / Code of Ethics / Personal Qualities / Peer Supporter Application Form / Training

We collect your personal information (e.g. email address details) to address your matter and will only disclose it to third parties if authorised by law or with your consent.  To find out further information, please refer to our privacy statement

Last updated 8 June 2011

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