The goal of EMbrace Program is to promote staff well-being.
Peer Support is an integral part of the EMbrace Program service. Peer Supporters are selected staff specifically trained to assist and support fellow workers with either work related or personal difficulties. Peer Supporters are carefully selected on the basis of trust, integrity and a genuine interest in the health and wellbeing of fellow workers.
The Peer Support Role
Peer Supporters provide:
- One-on-one support and or group support after a critical incidents
- Understanding and acceptance of feelings and experiences
- Referral to professional counselling, if required
- Basic EMbrace Program Awareness Training
Peer Supporters are NOT counsellors and thereby have limitations to their role; however, they will at all times help others to appropriately seek professional counselling support.
Volunteers are able to access a list of peer supporters for every region by visiting the Volunteer Portal and navigating to the EMbrace Program site under the "Safety and Support" heading.
Critical Incident Stress Management
Peer Supporters are often involved when an event of high emotional impact arises. In this case they may:
- Identify the need for Critical Incident Stress Management (CISM) interventions
- Touch base with individuals or groups exposed to an incident by simply offer practical support and if requested help people discuss their reactions.
- Liaise closely with professional EMbrace Program Counsellors to arrange further assistance such as individual counselling
EMbrace Program information may only be revealed when:
- It is a legal requirement to disclose information
- Failure to disclose information would place the client or another person at risk
- The Client's written consent has been obtained to release the information to another person or agency
- At times an audit will be conducted, during which, an external auditor will be engaged to verify invoices paid to counsellors
Who can contact a Peer Support Officer?
- Any SES or VMR volunteer experiencing volunteer / work-related problems.
- Any EMQ staff or any staff member's immediate family experiencing personal or work-related problems.
- EMbrace Program considers Immediate Family to include a person's spouse/de facto and children.
When should I seek help?
- You should seek help from a Peer Support Officer or EMbrace Program Counsellor if you notice:
- A persistant change to the way you feel.
- An increase in your alcohol, tobacco and other drugs use
- Any decline in your relationships with others
- Any persistent change of behaviour that is not normal for yourself
Are you interested in becoming a Peer Support Officer?
If you are an employee or volunteer of the EMQ, the SES or VMR and possess the necessary Personal Qualities, then you may be eligible to become a Peer Support Officer. An Application Form can be downloaded, completed and returned to the EMbrace Program office - firstname.lastname@example.org
The decision to continue the application at all stages of the process will be at the discretion of the Embrace program Coordinator.
To become a Peer Supporter, an applicant must successfully complete the Peer Support Induction program
We collect your personal information (e.g. email address details) to address your matter and will only disclose it to third parties if authorised by law or with your consent. To find out further information, please refer to our privacy statement
Last updated 8 June 2011