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DES Home > EMQ > Regional Operations Branch

Regional Operations Branch

The Regional Operations Branch is the Regional Service Delivery arm of EMQ’s disaster management and SES programs.

EMQ has seven regions which are aligned to the other operational divisions of the Department during normal business activity and aligned with Local Government boundaries and Police Districts for disaster management coordination.  EMQ Regions conduct a number of key activities, for example:

  • Provision of leadership strategic guidance, developing and monitoring the effectiveness of EMQ disaster management and State Emergency Service (SES) support programs within each region;

  • Provision of whole-of-Government and inter-regional coordination and collaboration to enhance community safety and operational service delivery to communities in regards to disaster prevention, preparedness, response and recovery; and

  • Maintaining and enhancing relationships with key regional stakeholders, contributing to Statewide policy and program development and coordinating staffing and other resources to enhance delivery of departmental and EMQ services and effective SES operations.

The seven regions within EMQ are:

Regions South Western South Eastern Brisbane Region North Coast North Coast Central Northern Northern Northern Northern Northern Northern Northern Far Northern Far Northern Far Northern Far Northern Far Northern

Brisbane Region

The Brisbane Region (BR) covers approximately 3,900 square kilometres and includes the Local Government areas of Brisbane, Moreton Bay and Redlands.  The Region extends north to include the areas of Bellthorpe and Elimbah, east along the coastline to Bribie Island, south to incorporate Redlands, and the western areas of Laceys creek and Lake Manchester.

Physical Location

Postal Address 

Suite 18A, Lvl 4

GPO Box 1425

543 Lutwyche Road

Brisbane QLD 4001

Lutwyche QLD 4030




Phone: (07) 3635 1884

Fax: (07) 3405 5588

For Information contact: Mike Shapland

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Central Region

The Central Region (CR) covers approximately 419,510 square kilometres and includes the Local Government areas of Gladstone and Banana, Barcaldine, Barcoo, Longreach and Winton, Isaac, Mackay and Whitsunday, Central Highlands, Woorabinda and Rockhampton. The population is mostly concentrated around the coastal centres of Rockhampton, Mackay and Gladstone, with the Region containing several mining, pastoral and agricultural centres.

Physical Location

Postal Address 

34 East Street

 P O Box 1397

Rockhampton Qld 4700

Rockhampton  QLD  4700



Phone: (07) 4938 4988

 Fax: (07) 4938 4990

For Information contact: Robbie Medlin

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Far Northern Region

The Far Northern Region (FNR) covers approximately 288,538 square kilometres and includes the Local Government areas of Aurukun, Cairns, Cook, Cassowary Coast, Hope Vale, Kowanyama, Lockhart River, Mapoon, Napranum, Northern Peninsula Area, Pormpuraaw, Torres Shire, Torres Strait, Weipa, Wujal Wujal, Yarrabah, Croydon, Etheridge, and Tablelands.

Physical Location

Postal Address 

Level 8, William McCormack Place II
5b Sheridan Street

P O Box 242

Cairns Qld 4870

Cairns  Qld 4870



Phone: (07) 4032 8682

Fax: (07) 4031 5089

For Information contact: Wayne Coutts

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North Coast Region

The North Coast Region (NCR) covers approximately 51,697 square kilometres and includes the Local Government areas of Bundaberg, North Burnett, South Burnett, Cherbourg, Gympie, Fraser Coast and Sunshine Coast. Hervey Bay and the Sunshine Coast are among the faster growing urban areas in Australia and attract a significant number of tourists throughout the year.

Physical Location

Postal Address 

Unit 1, 2 Allen Street

P O Box 4068

Moffat Beach Qld  4551

Caloundra  Qld 4551



Phone: (07) 5420 7561

Fax: (07) 5420 7571

For Information contact: Peter Twomey

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Northern Region

The Northern Region (NR) covers approximately 526,423 square kilometres and includes the Local Government areas of Boulia, Burke, Carpentaria, Cloncurry, Diamantina, Doomadgee, Mckinlay, Mornington, Mount Isa, Burdekin, Charters Towers, Flinders, Hinchinbrook, Palm Island, Richmond and Townsville. While the population is concentrated on the east coast, mining and agricultural and Indigenous communities populate inland areas.  The coastal areas of the region are subjected to cyclones while inland areas are remote and are threatened by occasional major flooding and large wild fires.

Physical Location

Postal Address 

Level 1, 101 Sturt Street

 P O Box  5845

Townsville  Qld  4810

Townsville  Qld 4810



Phone: (07) 4796 9050

 Fax: (07) 4799 7076

For Information contact: Warren Bridson

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South East Region

The South Eastern Region (SER) covers approximately 12,977 square kilometres and includes the Local Government areas of Gold Coast, Ipswich, Somerset, Logan, and Scenic Rim. It has some of the faster growing urban areas in Queensland and contains highly developed tourist areas on the Gold Coast.  SER is the host locality to many major national and international community events such as Lexmark Indy Motor Grand Prix; Schoolies Festival and Big Day Out Rock Festival.

Physical Location

Postal Address 

2 Brigade Street

P O Box 5128

Eagleby  Qld  4207

Beenleigh  QLD 4207



Phone:  (07) 3884 8085

Fax: (07) 3287 3189

For Information contact: Eddie Bennet

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South West Region

The South Western Region (SWR) covers approximately 429,273 square kilometres and includes the Local Government areas of Goondiwindi, Southern Downs, Blackall-Tambo, Paroo, Bulloo, Quilpie, Murweh, Dalby, Baloone, Roma, Lockyer Valley and Toowoomba. The population is concentrated mainly in the eastern part of the Region with the western areas being more sparsely populated.

Physical Location

Postal Address 

Level 2, 128 Margaret Street

 P O Box 831

Toowoomba  Qld  4350

Toowoomba  Qld  4350



Phone: (07) 4616 1527

 Fax: (07) 4616 1596

For Information contact: Robert Bundy

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Last updated 11 May 2009