Severe weather emergency contact information
Weather conditions
Visit the Bureau of Meteorology website at www.bom.gov.au
Road conditions and closures
Before driving anywhere in storm-affected areas, call the Department of Transport & Main Roads’ Traffic Reports Line on 13 19 40 or visit the website at www.131940.com
Public transport
For information on bus, ferry and rail services, call TransLink on 13 12 30 or visit www.transinfo.qld.gov.au
Health and hospital information
Contact Queensland Health on 13 HEALTH (13 43 25 84) or visit www.health.qld.gov.au
Schools
For information on school closures, contact your child’s school directly or visit the Department of Education and Training website at www.deta.qld.gov.au
Hardship assistance
If you have suffered personal hardship as a result of storms and flooding, you can apply to the Department of Communities for assistance. Call 1800 173 149 or visit www.communities.qld.gov.au
Power supply problems
Contact Energex on 13 62 62 or visit www.energex.com.au
Local councils
Brisbane City Council
Call 07 3403 8888 or go to www.brisbane.qld.gov.au
Logan City Council
Call 1300 1 LOGAN* (1300 156 426) or go to www.logan.qld.gov.au
(*Note: Logan City Council's 1300 number is only for use by customers within Logan City from a landline. When contacting Council from a mobile phone or from outside Logan City please phone 3412 3412.)
Ipswich City Council
Call 07 3810 6666 or go to www.ipswich.qld.gov.au
Gold Coast City Council
Call 5582 8211 or go to www.goldcoast.qld.gov.au
Flood safety
Emergency Management Queensland (EMQ) urges pedestrians and motorists not to risk their lives by taking chances with floodwaters. EMQ advises that people should take every measure to be safe by:
• Not driving, walking or riding through flood waters;
• Being aware of fallen trees and powerlines and reporting fallen powerlines to Energex immediately on 13 62 62;
• If near the coastline, staying well away from the water's edge; and
• For flood-related emergencies, contact the SES on 132 500. For life-threatening emergencies, contact 000.
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